- Install, configure, troubleshoot, diagnose, and resolve computer applications / Hardware
- Install, configure, troubleshoot, diagnose, and resolve IT equipment (Router / Access Point / Printer / Fax / Attend Machine / Scanner / copiers / Firewall)
- Diagnose, troubleshoot, and resolve technical problems with LAN, WAN and VPN
- install, configure, troubleshoot, diagnose, and resolve problems all of MS Windows, Mac, IOS, MS office, Outlook, Office365
- Installing, Configuring and Administering Microsoft windows Server /2016-2022 Active directory / DNS / DHCP
- Good Knowledge Configuring and Administrating Cisco L2/3 switches
- Solid knowledge of Antivirus, Backup, Maintenance, Recovery data Application (ManageEngine product, Acronis, Ghost, Hiren's Boot CD PE)
- Good knowledge VMware vSphere: Install, Configure, Manage
- Good Knowledge of troubleshoot, diagnose, POS systems, and attendance devices Zk/Morpho
- Good knowledge of AI tools (e.g., Copilot, ChatGPT, or approved alternatives) for documentation, script generation, and log analysis,
University degree in Computer or Technical Science or related field5+ years of experienceKnowledge analytical and problem-solving skillsKnowledge of user support principles and practices.Language level: Very Good English.Certified CCNA / MCSE