Are you passionate about helping people and confident in communicating with customers from around the world?
At Horizons, we’re expanding our team of Customer Support Specialists to deliver an exceptional service experience to our clients in the dental industry.
You’ll be part of a dynamic, fast-paced call center team that values professionalism, teamwork, and continuous growth.
What You’ll Do
Respond promptly and professionally to customer inquiries via phone, email, or video calls.
Understand customer needs and provide accurate information or solutions.
Guide customers on how to use our products, services, and special features effectively.
Keep customers informed about new updates, features, and service enhancements.
Follow up with customers to ensure their issues are fully resolved and they are satisfied.
Why Join Horizons
Be part of a professional international team connected to a top US dental brand.
Competitive salary package and clear opportunities for career growth.
Supportive, engaging work environment that values your input and development.
Comprehensive training programs to help you excel in your role.
What We’re Looking ForExcellent English communication skills (both spoken and written).University graduates (fresh graduates are welcome to apply).Confident, assertive, and customer-focused personality.Previous experience in customer service or call centers.Strong problem-solving skills and attention to detail.Ability to multitask and work under pressure.