Job purpose/summary

• The Contracts Executive’s focus is to provide commercial and administrative support to a team of Contracts Managers in order to maximise contracts performance and ensure team targets are achieved. It is equally the responsibility of the Contracts Executive to build and maintain key relationships both internally and externally to ensure the delivery of the departmental targets.

Specific duties and responsibilities Manage and maintain hotel inventory by monitoring availability, and pick-up, to ensure sufficient room supply in line with business needsMaximise contract performance by negotiating tactical promotions and special offers with hotels under Contracts Managers’ guidance in the designated areaNegotiate top ups and close outs directly with the hotelsAct as first point of contact in the absence of the Contracts ManagerUndertake price comparisons to ensure ongoing competitiveness of contractsAnalyse levels of availability in a designated destination/hotel with the aid of internal reporting toolsUndertake a weekly destination task list as defined and agreed with the Contracts ManagerUse every, opportunity to liaise with hoteliers over the phone in order to improve hotel performance and the competitive positioning of the companyDisplay proficiency in use, and navigation, of internal systems and provide constant administrative support to Contracts Managers in: Uploading contracts to internal processing systemSetting contracts live and forwarding partnership agreements to hotelsSending offers for loading using internal proceduresIndependently loading ad-hoc special offers where necessaryMaintaining the contracts filing system in line with company procedureAssisting with supplier issues, e.g. accounts questions, bookouts, content entry queries, reservations issues etc. and liaising with the relevant internal department as required Offer extranet training to hotelsDraft hotel contracts within the designated area as directed by the Contracts ManagerChase hotels for contract proposals and renewal signatures as directed by the Contracts ManagerAssist the Contracts Manager with business development opportunities in new areas within the designated region. Follow up on new leads and opportunitiesYou may be required to undertake other ad-hoc tasks as required by the Contracts Manager i.e. report preparations