Strategic Planning and Execution

• Develop and implement national parts business strategies aligned with corporate objectives.
• Forecast market trends, customer demands Brand wise, and competitor movements to support parts business growth.
• Set annual parts sales and gross profit targets, budgets, and performance KPIs.
• Drive innovation and digitization in parts operations, ordering systems, and inventory control.

Parts Management Duties

• Oversee the complete parts lifecycle: sourcing, procurement, warehousing, distribution, and obsolescence control.
• Ensure optimum inventory levels are maintained across all branches and outlets.
• Develop parts pricing strategies considering market, cost, and brand positioning.
• Lead product mix optimization including fast-moving, slow-moving, and deadstock items.
• Collaborate with OEMs and suppliers for supply chain efficiency, promotional campaigns, recalls, and warranty parts handling.

Operations Management

• Monitor and streamline warehouse and logistics operations to reduce delivery time and costs.
• Implement best practices in storage, handling, safety, and inventory accuracy (e.g., cycle counts, audits).
• Optimize order fulfillment, delivery rate, and customer service levels.
• Ensure timely availability of critical parts for service workshops, e- commerce and retail counters.
• Monitor Parts KPIs Dashboard in timely manner and take the necessary action accordingly.

Financial Performance

• Drive revenue growth, cost efficiency, and margin improvement in parts operations.
• Monitor P&L performance for parts division and regional parts centers.
• Control working capital tied in inventory through effective turnover management.
• Set pricing and discount structures, Channel wise to improve profitability without compromising competitiveness.
• Generate & analyze monthly/quarterly financials to identify variances and corrective actions.

Team Leadership and Development

• Lead, mentor, and develop parts managers/Supervisors, inventory controllers.
• Build a high-performance culture through goal setting, training, performance reviews, and recommends for career development.
• Establish cross-functional collaboration with service, logistics, finance, and marketing teams.
• Foster a customer-centric and safety-first team environment.

Compliance and Standards

• Ensure full compliance with company policies, OEM standards, and industry regulations.
• Conduct regular audits on inventory accuracy, safety protocols, and parts return processes.
• Enforce documentation, traceability, and reporting standards across all warehouses.
• Implement 5S, lean warehousing, or ERP-based compliance processes.

Relationship Management

• Maintain strategic relationships with OEMs, aftermarket suppliers, freight agents, and distributors.
• Collaborate with service centers, satellites & e-commerce to align parts supply with their requirements.
• Coordinate with marketing teams on seasonal campaigns, product launches, and accessories bundling.
• Handle escalations related to critical part availability, delivery delays, or quality issues.