- Supervise the end-to-end development and management of travel products, including hotel, tour, flight, and pilgrimage packages.
- Coordinate with cross-functional teams to ensure seamless integration of products into the online system and mobile application.
- Monitor product performance, analyze market trends, and recommend enhancements to maximize customer satisfaction and profitability.
- Oversee the implementation of cost-effective and tailor-made travel solutions for a broad spectrum of clients.
- Ensure all products comply with industry regulations and company quality standards.
- Provide leadership and guidance to product teams, fostering a culture of innovation and continuous improvement.
- Collaborate with marketing and sales departments to develop effective promotional strategies.
- Address and resolve product-related issues, ensuring timely and efficient service delivery.
- Prepare detailed reports on product performance, customer feedback, and market opportunities.
- Support the training and development of team members to enhance product knowledge and service delivery.
- Coordinate with suppliers and partners to ensure product offerings are competitive and meet quality standards.
5 to 7 years of experience in product supervision, management, or a related role within the travel or hospitality industry.Proven track record of managing multiple travel products or services simultaneously.Strong leadership and team management skills, with the ability to motivate and guide staff.Excellent organizational and project management abilities.In-depth understanding of travel industry trends, customer needs, and competitive landscape.Experience working with online booking systems and mobile applications.Exceptional communication and interpersonal skills.Ability to analyze data, generate insights, and implement actionable improvements.Detail-oriented with a commitment to delivering high-quality products and services.Willingness to work on-site in a fast-paced, collaborative office environment.