- Greet and welcome visitors in a professional and courteous manner, ensuring a positive first impression of the company.
- Answer, screen, and direct incoming phone calls promptly and efficiently to the appropriate departments or personnel.
- Manage the reception area to ensure it is tidy, organized, and presentable at all times.
- Handle incoming and outgoing mail, packages, and deliveries, ensuring timely distribution to relevant staff.
- Maintain visitor logs and issue visitor badges in compliance with company security protocols.
- Assist with scheduling and coordinating appointments, meetings, and conference room bookings.
- Provide general administrative support such as data entry, filing, photocopying, and document preparation.
- Respond to inquiries from clients, vendors, and employees, providing accurate information or directing them as needed.
- Coordinate with facilities and maintenance teams to address any issues in the reception or common areas.
- Support office management tasks and contribute to a positive and efficient workplace environment.
Minimum of 2 years of experience in a receptionist or front desk role.Excellent verbal and written communication skills in English; additional languages are an advantage.Strong interpersonal skills with a friendly and approachable demeanor.Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment such as printers and phone systems.Ability to multitask and prioritize tasks in a fast-paced office environment.Professional appearance and attitude, with a commitment to delivering outstanding customer service.Strong organizational and time-management skills.Attention to detail and accuracy in handling administrative tasks.Ability to handle confidential information with discretion.Flexibility to work full-time, under limited supervision, and adapt to changing priorities.