Manage ticket bookings flights, and other services offered by the company, including refunds.
Provide exceptional customer service, addressing inquiries and resolving issues promptly.
Process payments and issue tickets accurately and efficiently.
Maintain accurate records of transactions and bookings.
Receiving calls & calls back & following from the clients (companies).
Receiving and sending emails to clients ( Companies).
Sabre & Amadeus "GDS" background is preferred.
Bachelor's Degree in Tourism or equivalent.2 to 4 year of experience.Strong communication and interpersonal skills.Maintain accurate records of transactions and bookings.Excellent in English.Excellent communication skills.Experience in Call centre field is a plus.