- Conduct outbound calls to prospective and existing customers to promote products and services.
- Identify customer needs and provide tailored solutions to drive sales conversions.
- Maintain accurate records of customer interactions and sales activities in the CRM system.
- Meet and exceed daily, weekly, and monthly sales targets and KPIs.
- Follow up on leads and inquiries in a timely and professional manner.
- Handle objections and resolve customer concerns to ensure a positive experience.
- Collaborate with team members and share best practices to achieve collective goals.
- Stay updated on product knowledge, market trends, and competitor offerings.
- Participate in regular training sessions to enhance sales techniques and customer service skills.
- Provide feedback to management on customer preferences and market opportunities.
1-3 years of experience in telesales, outbound sales, or a similar role.Excellent verbal communication and interpersonal skills.Strong persuasion and negotiation abilities.Ability to work effectively in a fast-paced, office-based environment.Goal-oriented mindset with a proven track record of meeting sales targets.Proficiency in using CRM software and Microsoft Office applications.Strong organizational and time management skills.Ability to handle rejection and remain resilient under pressure.Attention to detail and accuracy in data entry.Willingness to work flexible hours if required.