Zuwad Academy (an online platform for Quran and Arabic learning) is hiring a Senior Sales Manager to lead the admissions/sales function and deliver measurable growth. You will own strategy, team leadership, CRM excellence, and the end-to-end customer journey from first contact to enrollment.

Responsibilities

Set the quarterly sales plan and team targets/quotas aligned with revenue goals.

Lead the sales team: lead distribution, daily performance follow-ups, 1:1s, coaching, and motivation.

Build and maintain a healthy pipeline with clear stage definitions, conversion rates, and bottleneck analysis.

Produce weekly forecasts and keep CRM dashboards accurate and up to date.

Develop playbooks and communication templates (WhatsApp/phone/email) with follow-up and closing standards.

Train the team on objection handling, negotiation, and professional closing.

Coordinate with Marketing to improve lead quality, and with Customer Support to ensure smooth post-payment onboarding.

Run data analyses to launch improvements (A/B tests), seasonal pricing/offers, and reduce churn.

Participate in hiring & onboarding of new team members when needed.

Deliver executive reports weekly and monthly (Conversion, Revenue, CAC, LTV, Show-up).

Benefits

100% remote work, paid onboarding on Academy systems.

Fixed salary + commissions/bonuses based on performance.

Flexible, data-driven work environment.