Position Overview

The Organization Development & Performance Manager plays a critical role in shaping the company’s culture, organizational capability, and talent performance. This position is responsible for designing and implementing strategies that enhance employee effectiveness, engagement, and growth while ensuring alignment with the company’s values, mission, and strategic goals. The role combines strategic insight with hands-on execution to drive continuous improvement in organizational structure, leadership development, and performance management systems.

Key Responsibilities

1. Organization Development

• Lead the design and implementation of OD initiatives to strengthen organizational effectiveness, agility, and alignment with business objectives.
• Conduct organization diagnostics to identify areas for improvement in structure, culture, leadership, and workforce capability.
• Develop frameworks for change management, succession planning, and talent pipeline readiness.
• Partner with leaders to design interventions that build high-performing teams and foster a culture of collaboration and innovation.
• Facilitate workshops, focus groups, and learning sessions that support leadership growth and employee engagement.

2. Performance Management

• Oversee the design, implementation, and continuous improvement of the company’s performance management system.
• Drive the performance review process, including goal setting, mid-year reviews, and annual evaluations, ensuring fairness, transparency, and business alignment.
• Train and support managers in providing effective feedback and coaching to drive individual and team performance.
• Analyze performance data to identify trends, skill gaps, and development needs, and translate insights into actionable talent strategies.
• Collaborate with HR Business Partners to integrate performance outcomes into talent reviews, promotions, and reward systems.

3. Employee Engagement & Culture

• Lead initiatives to measure and improve employee engagement and retention.
• Partner with the Communications and HR teams to implement culture programs that reinforce company values and strengthen employee experience.
• Monitor engagement survey results, develop action plans, and track progress against key engagement metrics.

4. Learning & Development Alignment

• Work closely with the Learning & Development team to align programs with organizational and individual performance needs.
• Identify and implement leadership development initiatives that prepare future leaders and enhance managerial capabilities.