- Monitor students’ attendance and update records accurately.
- Join live sessions to observe performance and ensure class quality.
- Communicate with students to resolve technical or scheduling issues.
- Coordinate with teachers and technical teams to troubleshoot problems.
- Prepare weekly reports on attendance, session quality, and technical issues.
- Support the scheduling or rescheduling of sessions when needed.
- Assist the Operations team with any administrative or academic tasks related to learning activities.
Minimum of 6 months of experience in customer service or a similar role.Communication skills in English and Arabic.Strong organizational and multitasking abilities.Problem-solving mindset and ability to work under pressure.Detail-oriented with a focus on accuracy and reliability.Additional Details:Working hours: Rotational shifts. (latest shift ends at 12:00 AM)Days off: Rotational.Compensation: Basic salary + KPI.Project duration: 2 months only.Preferred candidates: Males are preferred due to late-night shifts.