- Coordinate and oversee daily freight and cargo operations to ensure timely and accurate delivery of shipments.
- Liaise with internal teams, ground staff, and external partners to manage cargo bookings, documentation, and handling procedures.
- Monitor and track cargo movement, resolving any issues or delays efficiently to maintain service quality.
- Ensure compliance with all regulatory requirements, safety standards, and company policies related to freight operations.
- Prepare and verify shipping documents, airway bills, and manifests for accuracy and completeness.
- Communicate with clients and agents to provide updates, address inquiries, and resolve concerns regarding cargo shipments.
- Assist in optimizing cargo space utilization and load planning for maximum efficiency and cost-effectiveness.
- Conduct regular inspections of cargo handling areas and equipment to ensure operational readiness and safety.
- Maintain accurate records of freight transactions, inventory, and shipment status for reporting and audit purposes.
- Support continuous improvement initiatives by identifying process enhancements and participating in training sessions.
Bachelor’s degree in logistics, supply chain management, business administration, or a related field.3 to 5 years of proven experience in freight, cargo, or logistics operations, preferably within the aviation industry.Strong understanding of air cargo procedures, documentation, and regulatory requirements.Excellent organizational and multitasking abilities to manage multiple shipments and deadlines.Effective communication and interpersonal skills for collaboration with diverse teams and clients.Proficiency in using cargo management systems and Microsoft Office applications.Detail-oriented with a commitment to accuracy and compliance in all operational tasks.Ability to work under pressure in a fast-paced, office-based environment.Problem-solving skills to address operational challenges and ensure customer satisfaction.Flexibility to adapt to changing priorities and operational demands.