- Collections Management:
- Proactively follow up on overdue payments and outstanding invoices from customers.
- Contact clients via phone, email, or in-person to resolve payment issues.
- Negotiate payment plans or settlements with clients when necessary.
- Client Account Monitoring:
- Regularly review and update customer accounts for outstanding balances and overdue payments.
- Maintain accurate records of collection activity and payment history.
- Report any significant payment issues or concerns to senior management.
- Documentation and Reporting:
- Prepare weekly and monthly aging reports for outstanding accounts.
- Generate and distribute collection reports to management, highlighting key performance indicators (KPIs).
- Maintain accurate and up-to-date records of all communication with clients related to collections.
- Ensure all collection efforts adhere to legal requirements and company policies.
- Collaboration with Internal Teams:
- Work closely with the sales, legal, and customer service teams to resolve any disputes or issues impacting payment collection.
- Provide support in the preparation of contracts or payment schedules for clients in cases of disputes.
- Cash Flow Management:
- Assist in maintaining optimal cash flow by ensuring timely collections.
- Provide management with insights on potential risks to cash flow and receivables.
Bachelor’s degree in Accounting, Finance, or a related field.Proven experience (2+ years) in collections or accounts receivable roles, preferably in the real estate or construction sector.Strong knowledge of accounting principles, collections processes, and financial regulations.Proficiency in accounting software and Microsoft Office (Excel, Word).Excellent communication skills, both verbal and written, with the ability to handle sensitive situations diplomatically.Strong negotiation and problem-solving skills.Ability to work under pressure and meet deadlines.Detail-oriented with a strong sense of accountability.Experience with real estate development financial systems or ERP tools