- Oversee and optimize daily sales operations to ensure alignment with organizational goals and objectives.
- Develop, implement, and refine sales processes, policies, and best practices to drive efficiency and effectiveness.
- Lead, mentor, and support the sales operations team, fostering a culture of high performance and continuous improvement.
- Collaborate with cross-functional teams including marketing, finance, and project management to streamline workflows and enhance client satisfaction.
- Analyze sales data and key performance indicators to identify trends, forecast sales, and recommend actionable strategies.
- Manage CRM systems and ensure data integrity, accuracy, and effective utilization for reporting and decision-making.
- Coordinate sales forecasting, planning, and budgeting processes in partnership with senior management.
- Identify and resolve operational bottlenecks, proactively addressing challenges to maintain seamless sales execution.
- Prepare and present regular reports on sales operations performance, highlighting achievements and areas for improvement.
- Ensure compliance with company policies, industry regulations, and ethical standards in all sales operations activities.
Minimum of 8 years of experience in sales operations, sales management, or a related field.Proven track record of managing and optimizing sales processes within a mid to large-sized organization.Demonstrated leadership experience, preferably at a managerial or supervisory level.Strong analytical skills with the ability to interpret complex data and translate insights into actionable strategies.Excellent communication, interpersonal, and presentation skills.Proficiency in CRM software and sales analytics tools.Ability to work effectively in an office-based environment and collaborate with cross-functional teams.Experience in the construction, engineering, or related industries is highly desirable.Strong organizational skills and attention to detail.Ability to manage multiple priorities and meet deadlines in a fast-paced setting.