- Greet and welcome visitors, clients, and employees in a professional and friendly manner.
- Answer, screen, and direct incoming phone calls promptly and efficiently.
- Manage the reception area to ensure it is tidy, organized, and presentable at all times.
- Handle incoming and outgoing mail, packages, and deliveries.
- Schedule and coordinate appointments, meetings, and conference room bookings.
- Assist with administrative tasks such as data entry, filing, and document management.
- Maintain visitor logs and issue visitor badges as required.
- Provide information and assistance to guests and staff regarding office facilities and services.
- Coordinate with other departments to ensure smooth office operations.
- Support management and team members with ad hoc administrative duties as needed.
1-3 years of experience in a receptionist or front desk role.Excellent verbal and written communication skills.Fluency in English (written and spoken)Strong organizational and multitasking abilities.Professional appearance and demeanour.Proficiency in Microsoft Office Suite (Word, Excel, Outlook).Ability to handle sensitive information with discretion.Strong customer service orientation.Attention to detail and accuracy in all tasks.Ability to work independently and as part of a team.Flexibility to adapt to changing priorities in a fast-paced office environment.