- Manage and grow a portfolio of client accounts, ensuring high levels of satisfaction and retention.
- Develop and execute strategic account plans to achieve sales targets and business objectives.
- Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
- Identify new business opportunities within existing accounts and pursue upselling or cross-selling initiatives.
- Collaborate with internal teams to deliver tailored solutions that meet client needs.
- Prepare and present proposals, contracts, and reports to clients and management.
- Monitor market trends and competitor activities to inform account strategies.
- Negotiate terms and agreements with clients to maximize profitability and mutual benefit.
- Maintain accurate records of account activities, communications, and sales performance.
- Participate in virtual meetings, presentations, and training sessions as required in a hybrid work environment.
2-5 years of experience in account management, sales, or a related field.Proven track record of meeting or exceeding sales targets in a fast-paced environment.Strong communication and interpersonal skills with the ability to build rapport with clients.Excellent organizational and time management abilities.Demonstrated problem-solving skills and a proactive approach to client needs.Experience working in a hybrid (remote and in-office) arrangement.Ability to collaborate effectively with cross-functional teams.Proficiency in CRM software and Microsoft Office Suite.Strong negotiation and presentation skills.Self-motivated with a results-driven mindset.