- Oversee daily store operations to ensure efficiency and profitability.
- Lead, motivate, and develop a team of sales associates to achieve sales targets and deliver exceptional customer service.
- Monitor inventory levels, manage stock replenishment, and coordinate with suppliers to maintain optimal product availability.
- Implement merchandising strategies to maximize product visibility and drive sales.
- Analyze sales reports and key performance indicators to identify trends and opportunities for improvement.
- Ensure compliance with company policies, procedures, and health and safety regulations.
- Handle customer inquiries, resolve complaints, and ensure a positive shopping experience.
- Manage store budgets, control expenses, and optimize resource allocation.
- Recruit, train, and onboard new staff members to build a high-performing team.
- Collaborate with upper management to develop and execute store initiatives and promotional campaigns.
Minimum of 3 years and maximum of 5 years of experience in retail management or a similar role.Proven track record of achieving sales targets and driving store performance.Strong leadership and team management skills with the ability to inspire and motivate others.Excellent communication and interpersonal abilities.Solid understanding of retail operations, merchandising, and inventory management.Ability to analyze data and make informed business decisions.Exceptional problem-solving and conflict resolution skills.Flexibility to work full-time, including weekends and holidays as required.Experience in recruiting, training, and developing staff.Proficiency in using retail management software and MS Office applications.