- Responsible for the implementation/maintenance/support/upgrade of the applications software in the university including but not limited to Web site, HR System, asset system, self-service systems, Moodle, Power Campus, ERP System, library system, etc.. and any new application in the future.
- Acting as the contact to the application vendors and responsible for coordinating all implementation / updates to the applications, reports and track technical issues, and oversee the subscription management of the system.
- Analyze the structure and flow of the business’ work, to identify possible application solutions or workflows, within the defined application scope and interconnectivity to other applications; you are the subject matter expert for business and process analysis.
- Configure the tools and participate in the implementation management and the workflow set-up (you define workflow processes) plus coordinate and govern the evolution and customization in the future.
- Own functional and technical design, implementation, and testing of the evolution of the applications.
- Provide user support and training for the applications, maintain a knowledge base for departments throughout the company, and create documentation as well as promote best practices in the applications utilization.
- Will be the user administrator; manage security access and user set up for the application, ensuring the protection of information from accidental or unauthorized damage, removal and/or modification.
- Manage applications related vendors and projects if needed.
- Engage with different levels and functions of the organization with a focus on university strategic vision
- Responsible for the implementation/maintain/support/design of reports, dashboard, Power BI, customized reports, any reporting tool.
- Support any integration between the different systems/application
- Provide On-Call support when required.
- Provide daily / weekly / monthly reports for your managers
- know what business aspects of the company need upgrades and report them to decision maker.
- Maximize productivity through the right use of computer applications
- Explore and propose new solution ideas to existing and new business needs, problems, and opportunities.
- Obtain full understanding of business scope and context surrounding current tasks and activities.
- Maintain detailed and updated documentation of all development and design activities.
- Continuously work on performance optimization and code efficiency.
- Develop standards and guidelines to guide the use and acquisition of software and to protect vulnerable information.
- Modify existing databases and database management systems or direct programmers and analysts to make changes.
- Test programs or databases, correct errors and make necessary modifications.
- Plan, coordinate and implement security measures to safeguard information in computer files against accidental or unauthorized damage, modification or disclosure.
- Approve, schedule, plan, and supervise the installation and testing of new products and improvements to computer systems, such as the installation of new databases.
- Write high quality source code to program complete applications within deadlines
- Perform unit and integration testing before launch , in addition to Conduct functional and non-functional testing
- Troubleshoot and debug applications
BSc/BA in Computer Science, Engineering or a related field.From 1 to 3 years of IT experience .Proven experience as a .NET Developer or Application DeveloperAbility to think logically and demonstrate strong analytical and problem-solving skillsAbility to manage internal and external projects from inception to completionExpertise in setting and managing customer expectationsSkill in conceptualizing creative solutions as well as documenting them and presenting them to senior managementExcellent oral and written English and same for communication skills