- Supervise daily cashier operations to ensure accuracy and efficiency in all transactions.
- Train, mentor, and support cashier staff, fostering a positive and collaborative work environment.
- Handle customer inquiries, resolve complaints, and provide exceptional service to enhance customer satisfaction.
- Monitor cash registers, reconcile cash drawers, and prepare daily financial reports.
- Implement and enforce company policies and procedures related to cash handling and loss prevention.
- Coordinate with store management to optimize staffing and workflow during peak hours.
- Assist with inventory management, including stock checks and restocking as needed.
- Ensure compliance with all safety and security protocols within the cashier area.
- Identify opportunities for process improvements and contribute to the development of best practices.
- Support sales and promotional activities by providing information and assistance to customers.
Minimum of 3 years and up to 6 years of experience in a cashier or retail supervisory role.Proven ability to lead and motivate a team in a fast-paced retail environment.Strong attention to detail and accuracy in cash handling and transaction processing.Excellent communication and interpersonal skills.Demonstrated problem-solving abilities and a customer-focused mindset.Familiarity with point-of-sale (POS) systems and retail software.Ability to work flexible hours, including weekends and holidays, as required.Strong organizational and time management skills.Commitment to upholding company values and delivering outstanding service.Ability to work on-site and collaborate effectively with team members.