As a Personal Shopper Coordinator will be responsible for handling, monitoring, and reporting the on-ground operations to ensure that the store-level functions are carried out seamlessly.
Day-to-Day Responsibilities
- Overseeing and monitoring daily live orders to ensure smooth operations
- Highlighting and reporting challenges of operational difficulties to the next-level management
- Liaising with the pickers and team leaders at the store to ensure smooth on-ground operations
- Ensuring any store management complaints are managed effectively and immediately
- Coordinating between the customer service team and pickers on-ground to resolve customer complaints or requests
Key Qualifications proven work experience in customer service or operationsA graduate in business or other related disciplinesWhat you will bring Excellent written and verbal communication skills in EnglishStrong communication, organization, and time management skillsExcellent ability to be detail-orientedAbility to work effectively in a dynamic, fast-paced environment by collaborating with other departmentsStrong ability to multitask