- Monitor and follow up on production progress from order placement to shipment.
- Coordinate between production, quality control, logistics, and export departments.
- Ensure timely updates on order status to internal teams and customers.
- Track and report any delays or production issues, proposing solutions.
- Maintain accurate records of orders, schedules, and delivery timelines.
- Follow up with suppliers on raw material deliveries and ensure availability for production.
- Support the sales team with post-order communication and problem-solving.
Bachelor’s degree in Business Administration, Supply Chain, or related field (preferred).Minimum 2–3 years’ experience in production follow-up, export coordination, or supply chain (textiles or manufacturing sector preferred).Strong organizational and time-management skills.Proficiency in Microsoft Office (Excel, Word, Outlook).Excellent verbal and written communication skills.Ability to multitask and work under tight deadlines.Knowledge of rugs, carpets, or home textiles production processes.Excellent communication skills in English.