???? Location: On-site – Degla, Maadi
???? Shift: Overnight Only | 7:00 PM – 3:00 AM
Now Hiring: Overnight Patient Support Representative (Call Center – Healthcare)
Are you a night owl with a passion for helping others? Join our team as a Patient Support Representative and be the first point of contact for patients after hours. You’ll handle calls, emails, and chats, schedule appointments, verify insurance, and ensure a smooth, caring experience every step of the way.
What You’ll Do:
✔️ Answer patient inquiries via phone, email, and chat
✔️ Schedule appointments & verify insurance (VOB)
✔️ Document interactions & escalate concerns as needed
✔️ Ensure HIPAA compliance and deliver 5-star service
What We’re Looking For:✅ Fluent English speaker✅ Strong customer service skills (healthcare preferred)✅ Organized, empathetic, and tech-savvy✅ Able to work independently overnight ???? High school diploma required; healthcare admin certification is a plusIf you're ready to make a difference while the city sleeps—we’d love to hear from you!