- Greet and welcome visitors, clients, and staff in a professional and courteous manner.
- Manage incoming phone calls, emails, and correspondence, directing inquiries to the appropriate departments.
- Maintain the front desk area, ensuring it is tidy, organized, and presentable at all times.
- Schedule and coordinate appointments, meetings, and conference room bookings.
- Assist with administrative tasks such as filing, data entry, and document management.
- Handle visitor registration, issue visitor badges, and maintain security protocols.
- Receive, sort, and distribute mail and packages to relevant recipients.
- Provide information about company services, policies, and procedures to visitors and callers.
- Support office management with inventory control and ordering office supplies.
- Collaborate with other departments to ensure seamless communication and workflow.
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3 to 5 years of proven experience in a front desk, receptionist, or administrative role.Excellent verbal and written communication skills.Strong organizational and multitasking abilities.Professional appearance and demeanor.Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment.Ability to handle sensitive information with discretion and confidentiality.Strong interpersonal skills and a customer-oriented approach.Attention to detail and accuracy in all tasks.Ability to work independently and as part of a team in a fast-paced office environment.Flexibility to adapt to changing priorities and handle unexpected situations.