- Sales administrators process sales orders, invoices, and payments, ensuring accuracy and timeliness.
- Handle customer's inquiries, resolve issues, and provide support, often acting as a liaison between customers and the sales team.
- Maintain sales records, generate reports, and track sales performance, contributing to sales forecasting and analysis.
- Provide general administrative support to the sales team, including managing calendars, scheduling meetings, and handling correspondence.
- Sales administrators help maintain the cleanliness and accuracy of the sales pipeline, ensuring that sales data is up-to-date and readily available.
- Handling orders delivery to customers and manage team of delivery repesentitives.
Excellent verbal and written communication is crucial for interacting with customers and team members. Strong organizational abilities are needed to manage multiple tasks, maintain records, and prioritize workload. Accuracy is essential in processing orders, managing data, and ensuring compliance with sales procedures. Providing excellent customer service is a core part of the role, requiring patience, empathy, and problem-solving abilities. adapt to changing priorities and handle multiple tasks simultaneously. Bachelor's degree: A degree in business administration, marketing, or a related field is often preferredPervious experience in CRM software (oddo ) is a plus .Minimum of 2 years experience preferable on IT system integrator. Understanding sales processes and procedures is beneficial for effectively supporting the sales team