- Greet and welcome visitors, clients, and employees in a professional and friendly manner.
- Manage the front desk area, ensuring it remains organized, tidy, and presentable at all times.
- Answer, screen, and direct incoming phone calls to the appropriate departments or personnel.
- Handle visitor registration, issue visitor badges, and maintain accurate visitor logs.
- Coordinate meeting room bookings and ensure meeting spaces are prepared for scheduled appointments.
- Receive, sort, and distribute incoming mail, packages, and deliveries.
- Assist with administrative tasks such as data entry, filing, and document management.
- Provide information and assistance to guests and staff regarding company facilities and services.
- Support office management with inventory tracking and ordering of office supplies.
- Respond promptly to inquiries and resolve issues related to the front desk or office environment.
2-5 years of proven experience in a front desk, receptionist, or customer service role.Excellent verbal and written communication skills.Strong organizational and multitasking abilities.Professional appearance and demeanor.Proficiency in Microsoft Office Suite (Word, Excel, Outlook).Ability to handle sensitive information with discretion and confidentiality.Strong interpersonal skills and a customer-oriented attitude.Ability to work independently and as part of a team.Attention to detail and problem-solving skills.Flexibility to adapt to changing priorities in a fast-paced environment.