Monglish International Academy is hiring a Customer Support Representative - Class Supervisor.
-Supervising classes.
-Compiling reports accurately and efficiently.
-Creating student grade reports.
-Filing student reports and other documents.
-Ordering new supplies of items including stationery.
-Answering the phone.
-Dealing with queries and complaints.
-Taking messages for teachers.
-Greeting parents and other individuals who arrive at the school.
-Providing visitors/students/parents with -an appropriate orientation about the school.
-Updating records that relate to both student and staff members
Bachelor’s degree.Minimum 1-2 years in customer service Strong communication and interpersonal skills.Ability to manage multiple tasks and meet deadlines.Proficient in Arabic and English, with strong communication skills.Speed typing in both languages.Proficient in MS Office.Customer-focused with problem-solving abilities.