We are seeking a highly organized and client-focused Account Manager to join our dynamic BTL and Events agency. In this role, you will serve as the key point of contact for clients, overseeing the end-to-end management of on-ground activations, brand experiences, events, and promotional campaigns. You will work closely with internal teams and external vendors to ensure flawless execution and measurable impact.
- Build and maintain strong relationships with clients, serving as their strategic partner and day-to-day contact.
- Lead the development and delivery of BTL campaigns, including product activations, retail promotions, corporate events, exhibitions, and sampling campaigns.
- Translate client briefs into actionable project plans, coordinating with creative, production, operations, and finance teams.
- Manage project timelines, budgets, deliverables, and approvals with precision and accountability.
- Oversee on-ground execution, ensuring brand guidelines, quality standards, and client expectations are consistently met.
- Prepare proposals, presentations, post-activation reports, and performance reviews.
- Identify opportunities to grow accounts, upsell services, and strengthen long-term partnerships.
- Monitor market trends, competitors, and industry innovations to inform strategy and recommendations.
- Ensure accurate documentation, timely invoicing, and smooth internal workflow for each project.
Bachelor’s degree in Marketing, Communications, Business Administration, or related field.2–4 years of relevant experience in a BTL, experiential marketing, or events agency environment (MUST)Proven track record in managing client accounts and delivering successful activations or events.Strong understanding of production logistics, event planning, vendor coordination, and budgeting.Excellent interpersonal, communication, and presentation skills.Detail-oriented with the ability to manage multiple projects under tight deadlines.Proficient in MS Office / Google Workspace; familiarity with project management tools is an advantage.Flexibility to travel and be on-site during events as needed.