- Provide pre-sales technical support to the sales team by responding to inquiries and explaining product details to clients.
- Assess customer requirements and propose suitable technical solutions.
- Recommend appropriate product configurations based on client needs.
- Prepare and deliver technical presentations and product demonstrations tailored to client requirements.
- Highlight the technical features and advantages of products to prospective customers.
- Assist the sales team in developing customized proposals, RFIs, RFPs, and solution documentation.
- Collaborate with engineering teams to ensure the technical feasibility of proposed solutions.
- Meet with clients to gather technical requirements and understand their challenges.
- Provide detailed feedback to the product development team based on customer input.
- Stay updated on industry trends, technological advancements, and competitor offerings.
- Continuously improve technical knowledge and stay informed about product updates and innovations.
Qualifications & Education:Bachelor’s degree in Electrical Engineering, Computer Science, or a related field.Certifications in pre-sales or technical sales are a plus.Experience:4–6 years of experience in technical pre-sales or a related role.Competencies & Skills:Technical Skills:Expertise in troubleshooting and repairing complex technical systems and equipment.Familiarity with cross-functional collaboration (engineering, sales, marketing).Proficiency in relevant software tools (CRM, ERP, etc.).Understanding of product life cycle and sales cycle.Communication Skills:Strong verbal and written communication skills for client and internal interactions.Problem-Solving:Excellent analytical and problem-solving abilities.Organizational Skills:Ability to manage multiple projects and set priorities effectively.Working Conditions:Full-time, office-based role.Occasional travel to client locations.Flexible work hours may be required depending on sales cycle demands.Collaborative environment with regular interaction across departments and with customers.