Responsible for 24/7 system faults, global incidents and corrective maintenance activities execution on prepaid charging Nodes to ensure meeting all Operational KPIs (preventive actions, Fault detection, incident handling , corrective actions and knowledge transfer) to reach minimum MTTR and maintain execution with highest quality standards. Apply and own configuration management activities execution on all Charging nodes. Establish effective Vendor Management to ensure that VFE gets excellent value of the money spent. Ensure that the vendors performance meets the business needs and monitor vendors KPIs, as agreed in their (SLAs) and applies penalties for non-compliance cases. University Graduate, BSc of Engineering in Telecommunications or Computer science. 2-3 years of experience in Telecommunication Industry. Excellent knowledge of telecom/IT industry. Required hands-on experience with different operating systems (Unix, Linux, ) as system administrator Knowledge in Database maintenance and housekeeping (Oracle, MySql, ) Programming languages (Java, Perl, PHP, ) Knowledge of GSM/GPRS network structure. Preferable good knowledge with SS7 & TCP/IP. Very good command of Microsoft office