Job Opportunity: Call Center Agents (Saudi Account) – Alexandria Branch
We are hiring Call Center Agents for a Saudi account to join our company’s Alexandria branch, with the following requirements:
- Answer incoming calls and respond to customer queries in a professional manner.
- Make outbound calls to follow up on customer inquiries or offer products/services (if applicable).
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution.
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Fluency in the Saudi dialectExperience in call center operations Location: Alexandria, EgyptSalary: Fixed monthly salary + commissionShifts: Rotational