● Contact potential or existing customers to inform them about a product or service using pre-prepared scripts
● Answer questions related to the products or the company
● Ask questions to understand customer needs and work on closing sales
● Enter and update customer information in the database
● Receive and process orders accurately
● Handle complaints to maintain the company’s reputation
● Go the extra mile to achieve sales targets and facilitate future sales
● Keep records of calls and sales and note useful information
● Organize company-related events
● Sell products and engage with customers directly (Face to Face) during events or at points of sale
Telesales Representative● Proven experience in telesales and face-to-face sales for more than 3 years● A successful track record of achieving sales targets, preferably through phone calls● Good knowledge of telephone systems and basic computer and mobile applications● Ability to learn about products and services and clearly explain them to potential customers● Intermediate level of English● Strong communication skills and high ability to deal with customers● Calm-tempered and able to handle rejection professionally● Excellent negotiation skills with the ability to solve problems and handle complaints● Bachelor’s degree holder templateNo, Thanks