1. Follow-Up for Emergency Cases:
o Follow up with patients who were unable to find space in public hospitals during
the emergency phase.
o Refer these patients to contracted private hospitals where necessary, ensuring that
they receive continued care without delay.
o Work with the emergency hotline team to ensure smooth handover and continuity
of care for patients transferred to private hospitals.

2. Receiving and Reviewing Medical Reports:
o Receive and review follow-up medical reports from hospitals regarding patients
admitted for treatment.
o Assess the reports to ensure that patients are progressing as expected and
determine whether further interventions are needed.
o Coordinate with the hospitals to obtain any missing or additional information
regarding the patient's condition.

3. Issuing Approvals for Emergency Interventions:
o Evaluate and issue approvals for emergency medical interventions based on the
patient’s needs and the project's SOPs.
o Ensure that all interventions are in line with the terms outlined in the contract
between Mersal Foundation and the contracted hospitals.
o Review the medical necessity of interventions and ensure that approval processes
are completed efficiently to avoid delays in patient care.

4. Documentation & Reporting:
o Maintain detailed records of all follow-up actions, including referrals to private
hospitals, received medical reports, and approved emergency interventions.
o Prepare reports summarizing follow-up activities, patient progress, and any
challenges or delays encountered during the follow-up process.

5. Collaboration with Other Teams:
o Work closely with the Emergency Hotline Team to ensure continuity of care for
patients transitioning from emergency stabilization to follow-up treatment.
o Coordinate with the Medical Team Leader, Referral Focal Point Doctor, and
Project Section Head to ensure that the patient's journey through the SHC project
remains seamless.