- Supervise and lead store staff to ensure smooth day-to-day operations
- Monitor and achieve sales targets and KPIs
- Ensure excellent customer service and handle customer inquiries or complaints professionally
- Maintain visual merchandising standards and store cleanliness
- Track inventory levels, coordinate stock replenishment, and conduct regular stock takes
- Train and motivate team members to ensure performance and productivity
- Prepare daily, weekly, and monthly sales reports
- Enforce company policies and ensure compliance with safety and security guidelines
Bachelor's degree is preferred2+ years of experience in retail or store operations, with at least 1 year in a supervisory roleStrong leadership and team management skillsExcellent communication and problem-solving abilities