Shift Supervisor – Amorino Gelato Shop / Café

 Job Description:

Lead and manage daily operations during assigned shifts

Supervise and support a team of staff to ensure excellent service

Maintain high standards of cleanliness, organization, and hygiene

Provide outstanding customer service and handle complaints professionally

Assist in training new team members and guiding existing staff

Monitor inventory levels and coordinate with the stock team

Communicate effectively with management and other departments

Ensure all health, safety, and food hygiene regulations are followed

Maintain a positive and motivating atmosphere for both staff and customers


Requirements:Presentable and professional appearancePrevious experience in restaurant or café management (preferably in gelato, ice cream, or similar F&B concepts)Ability to lead and manage a team of at least 10 staff membersStrong problem-solving skills with the ability to handle customer complaints professionallyProficient in using computers and Microsoft Office (Excel, Word, Outlook)Able to respond to internal emails and communication from other departmentsFamiliar with monthly inventory procedures and stock managementKnowledge of personal and food hygiene standardsExcellent communication skills with team members and direct supervisorsBasic English proficiency to handle product labels, imported items, and reports
تاريخ النشر: ١٦ أبريل ٢٠٢٥
الناشر: Wuzzuf .com
تاريخ النشر: ١٦ أبريل ٢٠٢٥
الناشر: Wuzzuf .com