- Manage the contracted medical provider to ensure adherence to SLAs (response times, staffing, equipment).
- Conduct daily inspections of first aid stations, ambulances, and supplies for compliance with hygiene and safety protocols.
- Lead immediate triage and care for heatstroke, injuries, and other emergencies, prioritizing high-traffic zones (e.g., pyramid entrances, visitor center).
- Coordinate patient transfers to local hospitals and liaise with healthcare facilities for seamless care.
- Ensure compliance with Egyptian Ministry of Health regulations, WHO guidelines, and site-specific protocols.
- Maintain records of incidents, treatments, and equipment inventories for audits and reporting.
- Train staff (guides, security) on basic first aid, heat stress recognition, and emergency communication.
- Distribute multilingual health advisories (hydration, sun protection) to visitors. Analyze visitor forecasts and seasonal trends (e.g., peak tourism, heatwaves) to adjust medical resource allocation.
- Collaborate with the HSE team to develop emergency plans for mass casualties, evacuations, or extreme weather.
- Partner with tourism operators, event planners, and local authorities to align medical support for events/VIP visits.
- Integrate medical protocols with broader site safety strategies under the HSE Manager’s guidance
- Gather visitor feedback to identify service gaps and propose enhancements.
- Stay updated on global best practices for first aid in heritage or high-traffic outdoor sites.
Bachelor’s degree in nursing, Public Health, or Emergency Medicine. 3+ years in medical coordination, preferably in tourism, hospitality, or event settingsValid first aid/CPR certification.Fluency in English and Arabic; additional languages (e.g., French, Spanish) advantageous.