Purpose of the job

Boost sales and customer satisfaction by promoting and selling Orange Egypt's products and services in residential compounds, communities, companies, and commercial outlets. Responsibilities include targeting clients, exploring business opportunities, delivering products, making outbound calls, attending events and activities, and ensuring exceptional customer service. By implementing outdoor sales strategies, managing logistics, and building strong relationships, the agent enhances Orange Egypt's growth and market presence.

Duties and responsibilities

1.Sales and Customer Service:

Promote and sell Orange Egypt's products and services in compounds, residential communities, companies, and commercial outlets to meet sales targets.

Provide detailed product information and deliver exceptional customer service during in-person interactions and outbound calls.

Address customer inquiries and resolve complaints effectively.

2. Customer Experience:

Ensure superior customer experience by being attentive, responsive, and professional.

Assist customers in choosing products and services that best meet their needs while building strong relationships.

3. Product Delivery:

Handle timely and accurate product delivery to customers.

4. Sales Strategies:

Perform outbound calls to upsell Orange Egypts products and services.

Contribute to Orange Egypts market growth by executing effective outdoor sales strategies.

Engage in upselling and cross-selling to maximize revenue.

Stay updated on product knowledge, market trends, and new business opportunities.

Represent Orange Egypt in promotional activities within compounds and other target areas.

5. Reporting and Feedback:

Provide regular updates on sales performance, customer feedback, and market insights.

Propose improvements based on customer interactions and identified opportunities.

6. Team Collaboration:

Participate in training sessions and team meetings to enhance skills and stay informed.

Job specification

Education

Bachelors degree

Experience

1.English Fluency.

2.Sales or Customer care background is preferred.

Skills and abilities

• Sales Orientation
• Customer Orientation
• Complaint Resolution
• Customer Service Excellence
• Effective Communication

Having a car & relevant certifications or training in sales techniques, customer service, and product knowledge are beneficial. Preferred candidates are with strong interpersonal skills, a customer-focused attitude, and the ability to handle transactions and manage inventory efficiently.