- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Prepare reports on account status
- Collaborate with international partners in order to grow opportunities within territory
Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant roleExcellent English languageDemonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executivesSolid experience with MS Office (particularly MS Excel and Word) Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detailExcellent listening, negotiation and presentation abilitiesStrong verbal and written communication skillsBA/BS degree