are you passionate about e-commerce and logistics? Do you have a keen eye for detail and strong organizational skills? We are currently seeking an E-commerce Order Tracker to join our team!
Responsibilities:
- Monitor and track online orders and ensure timely delivery
- Communicate with customers and resolve any issues related to orders
- Work closely with the logistics team to optimize delivery times
- Maintain accurate records of orders and shipments
- Handle exchange and return requests in accordance with company policies
Key skills:• Team player• Eager to learn• Strong communication, negotiation, and active listening skills• Works well under pressure• Excellent command in Arabic and English• Experience: 1-3 years - Contact center – Customer service - retail