·         Operational Duties:
o   Accounts Receivable Management:
-   Manage the entire receivable account process, including invoicing, payment posting, and collections.
-   Ensure accuracy and completeness of customer account information, invoices, and payment records.
o   Invoicing, Billing, and Payment Process:
-   Generate and review invoices, ensuring all relevant information is included, such as product or service details, pricing, and payment terms.
-   Coordinate with various departments to obtain necessary documentation for billing purposes.
-   Receive and process customer payments, ensuring accurate allocation to respective customer accounts.
-   Reconcile discrepancies and resolve any payment-related issues promptly.
-   Maintain records of payment transactions and update customer accounts accordingly.
o   Collections and Follow-up:
-   Monitor and track overdue customer accounts. Initiate collection efforts, including sending reminders, making collection calls, and coordinating with internal stakeholders or collection agencies if necessary.
-   Follow up the payment methods and collections of (Fawry - Tabi – Valeo- atc……).
o   Account Reconciliation:
-   Perform regular reconciliation of accounts receivable balances with general ledger accounts.
-   Investigate and resolve any discrepancies or variances identified during the reconciliation process.
o   Process Improvement, Compliance, and Audit:
-   Continuously evaluate and enhance accounts receivable processes and procedures to improve efficiency, accuracy, and customer satisfaction.

-   Assist in internal and audits related to accounts receivable processes and provide necessary documentation and support.

·         Financial Duties:

o   Financial Reporting:

-   Prepare periodic reports on accounts receivable status, aging analysis and collection performance.      Team Management Duties:-   No tasks to be handled.

   Customer Satisfaction Duties:  
o   Provide internal Communication:
-   Work closely with their team members to streamline invoice processing.
-   Build and maintain positive relationships with internal departments.
-   Facilitate prompt payments and resolve issues satisfactorily.