Company Description

DXT IT Services is a leading provider of IT services in Cairo, Egypt with a decade of experience helping businesses optimize their IT infrastructure and maximize their technology investments. We offer a wide range of IT solutions, from network infrastructure and software systems integration to IT consulting and managed services, tailored to meet the specific needs and expectations of our clients.

Role Description

This is a full-time on-site role for a Senior Network Security Engineer. The Senior Network Security Engineer will be providing client consultation to support the design and implementation of security components of clients’ networks. Advanced familiarity with routing including VxLAN, switching, and security technologies such as Aruba, Riverbed, Solarwinds and Fortinet. Able to make technical decisions on all project tasks and interface with all levels of client team.

Qualifications

• Develop processes and procedures based on best practices for threat prevention

• Perform remote troubleshooting through proven diagnostic techniques

• Analyze and resolve network performance, connectivity, and related issues

• Manage and perform equipment builds, deploy software patches & upgrades

• Create and maintain accurate documentation for internal knowledge base

• Root Cause Analysis and Problem Resolution

• Actively work to identify and solve repeat issues, improving on existing services or processes where necessary

• Demonstrate complete proficiency in problem management

• Serve as technical point of contact on customer engagements

• Maintain client relationships through multiple forms of electronic interactions

• Present solutions to technology issues and problems in user-friendly language

• Provide clear communication with customers to ensure resolution of all open issues

• Assist in the management of projects

• Regularly interface with technical and business staff of clients, including the project sponsor and stakeholders of projects in more complex engagements

• Identify and communicate potential opportunities for cross-selling to the sales team

• Manage time and expense to meet or exceed expectations defined in the Statement of Work

• Provide high quality content deliverables using the appropriate document templates

• Work with Project Manager and clients to manage expectations and timelines to ensure expectations and commitments are being met

• Conduct/lead design workshops for complex designs to meet client’s business and technical objectives

• Proactively develop plans and activities to avoid problems

• Educate the client on solution as appropriate throughout the life of the project

Requirements and skills• Bachelor’s degree in computer science, communication engineering or a related discipline.• 5 years of network engineering, implementation, support / troubleshooting experience.• Must be from Mokattam or nearby area• Experience in firewall design and implementation in medium to large environments.• Juniper, Fortinet and SolarWinds experience is a must.• Consulting experience preferred.• Understanding of change management, testing requirements, techniques, and tools to ensure high availability of platforms.• Excellent verbal and written communication skills for a wide range of audiences including executives, business stakeholders, and IT teams.• Proficiency in Visio, Word, Excel, and PowerPoint.• High degree of organization and attention to detail.Why DXT:-We provide excellent opportunities for training and obtaining certifications.-We offer the chance to participate in training programs abroad (Dubai – Oman).-Opportunity for travelling to DXT Oman or DXT Dubai as per management decision + Per Diem .-We provide social insurance.-Medical allowances.-Annual-based profit share.-Performance evaluations to recognize and reward your achievements. If you are a motivated individual with a passion for technology and a keenness to contribute to innovative solutions, we invite you to apply for this exciting opportunity at DXT IT Services.