- Strategize comprehensive sales plan to align with the set the financial target in coordination with the Managing Director
- Design and implement action plans that expands company’s customer base and ensure it’s strong presence
- Manage respective accounts, ensuring clients are satisfied, and generating new sales opportunities
- Identify plans and strategies to satisfy customers' needs and requests, respond to their queries in a timely manner and deliver a positive customer experience.
- Responsible for identifying customer’s needs and build productive long-lasting relationships.
- Engage the governmental potential clients to present the companies’ services and products.
- Communicate with governmental sectors representatives to give the support regarding the governmental sales potential clients and the whole company’s services and projects.
- Oversee the contract execution with the engaged parties
- Set targets, performance plans, and objective standards for sales account managers
- Meet with team regularly to review performance, progress, and targets.
- Develop the sales team through motivation, guidance and product knowledge education.
- Track sales team metrics according to set performance standards.
- Maintain a deep understanding of customer needs and monitor their preferences.
- Resolve escalated customer issues and customer complaints regarding sales and service.
- Provide expertise when setting and adjusting pricing plans and discount rates by exercising negotiation skills and expertise
- Review sales reports ,provide appropriate data analysis and report to Management as required.
- Set the financial annual target for the department in coordination with Management
- Monitor competition, economic indicators, and industry trends.
- Promotes and upholds Innovera’s Code of Conduct standards and Core Competencies
Significant experience with effective sales and networking methods Experience in project management Proficient in MS Office Excellent communication and negotiation skills Ability to build rapport with clients Professional certification is a preferred