Key Responsibilities:
- Guest Welcome: Provide a warm and personalized greeting to every guest, ensuring they feel valued and comfortable upon arrival.
- Order Taking and Coordination: Take beverage orders, communicate effectively with catering teams, and ensure timely delivery of refreshments.
- Addressing Visitor Needs: Promptly respond to guest inquiries, preferences, and special requests, ensuring their stay is smooth and enjoyable.
- Anticipating Preferences: Proactively identify and cater to guest needs to create a memorable and tailored experience.
- Environment Maintenance: Keep the lounge tidy, organized, and aligned with luxury standards throughout the guest's visit.
- Team Collaboration: Work closely with other lounge staff to ensure a seamless service flow and address any operational requirements.
BSc degree in Hospitality Management, Tourism, Business Administration or relevant field.Proficiency in English; knowledge of other languages is a plus.Customer service drive with outstanding communication and active listening skills.1 to 3 years of relevant experience.