- deciding how many holidays to sell each season and the resorts/countries to use
- visiting resorts to ascertain accommodation quality and suitability
- liaising with coach operators, airlines, hoteliers and resort reps
- agreeing service levels, contracts and costs
- confirming customer names with airlines/hotels
- collecting, evaluating and responding (as appropriate) to customer feedback
- using market research information to guide decisions
- producing brochures and internet-based information
- providing pricing information
- marketing holidays to clients via travel agents, websites, brochures and television advertising
- handling bookings, invoicing and issuing of tickets
- predicting profits or number of bookings
- working with travel consultants from different travel agencies to put holiday packages together
- combining travel, accommodation and services such as sightseeing arrangements to create holiday packages
Excellent communications skills.Sales skillsCustomer service skillExcellent Knowledge of Key Suppliers worldwide (Travel agents/Hotels/Booking systems)Easily and quickly identify and resolve problems.Ability to work under pressureAbility to negotiate with suppliers for best dealsWorks well independently, or in a teamworkHandling customer, searching quickly on effectively ways for helping.Excellent communication and presentation capabilities .