- Oversee the CRM system and ensure data accuracy and consistency.
- Develop and implement CRM strategies to enhance customer retention.
- Analyze customer behavior and generate actionable insights.
- Create and manage customer segmentation for targeted marketing campaigns.
- Collaborate with sales, marketing, and customer service teams to optimize the customer journey.
- Train staff on CRM tools and best practices.
- Monitor and report on the effectiveness of CRM initiatives.
Bachelor's degree in Marketing, Business Administration, or a related field2-4 years of experience in CRM management (real estate experience is a plus)Proficiency in CRM tools like HubSpot, Sales force, etc.Very good command of EnglishStrong analytical and problem-solving skillsExcellent communication and collaboration abilities