General objective of the job: Coordinate the issuance and follow-up of delivery permits for imported or exported goods, ensure completion of all required documents, and ensure delivery of shipments according to the specified schedule while adhering to customs and operational regulations.
Main tasks and responsibilities:
1. Issuing and following up on delivery permits
o Issuing delivery permit requests from agents
o Coordinating with shipping lines and shipping agents to obtain delivery permits for goods.
o Reviewing customs documents and ensuring that they comply with legal requirements.
o Entering delivery permit data into the system and ensuring that they are updated regularly.
2. Coordinating with relevant authorities
o Communicating with shipping lines, shipping agents, ports, and customs to ensure smooth operations.
o Following up on any delays or problems in issuing delivery permits and working to resolve them quickly.
3. Following up on the status of shipments
o Track shipments and ensure that the delivery permit is available in a timely manner to avoid fines and delays.
o Notifying customers and customs brokers of the status of shipments and their updates.
o Providing periodic reports on the status of the delivery permit to the direct manager.
4. Compliance and legal procedures
o Ensuring that all procedures are carried out in accordance with customs regulations
o Maintaining accurate records of all delivery permits and related documents to ensure compliance.
o Follow up on customs law updates and ensure their application in daily operations.
5. Support operations and improve performance
o Contribute to improving delivery permit issuance procedures to reduce processing time and increase efficiency.
o Propose solutions to address any challenges or obstacles that may affect delivery operations.
o Collaborate with customs clearance and finance teams to ensure settlement of any fees or dues before issuing a delivery permit.
Required Skills and Qualifications:• Educational Qualificationo Bachelor's degree in Business Administration, Transportation and Logistics, International Trade, or any related field.• Experienceo At least 2-5 years of experience in customs clearance or managing shipping operations and delivery permits.• Technical Skills:o Good knowledge of international shipping systems and delivery permit issuance procedures.o Knowledge of customs procedures and port and airport regulations.• Personal Skills:o Strong organizational skills and attention to detail.o Ability to work under pressure and manage multiple tasks.o Excellent communication skills with customers, suppliers and official bodies.o Problem solving skills and making decisions quickly and effectively.• Language:o Proficiency in Arabic and English (especially customs and logistics terminology)