- Develop a collection plan to increase the company debt collection and review it with the manager for execution.
- Supervise the collection of invoices to minimize profit loss while ensuring appropriate handling according to company policy.
- Review and verify the receivable balances on the debt accounts.
- Communicate with customers to build and maintain strong working relationships and reduce the number of customers discontinuing business with the company.
- Prepare reports and analyze daily, weekly, and monthly management-related data, sharing them with the direct manager to keep them informed of the latest developments.
- Maintain accurate files and notes for all customers and as a reference when needed.
- Organize workload within the department according to the degree and amount of payment delay and assign accounts to employees for collection.
- Ensure following with company policies regarding collection operations and that they match with regulations and laws.
- Collaborate with the legal affairs department to collect judgments issued regarding delinquent customers.
- Interact with customers to collect payments on overdue accounts or provide other solutions such as installment plans.
- Maintain communication with the finance and sales departments as needed to escalate actions on overdue accounts and cease dealings with them.
Bachelor’s of degree Commerce15 years of Experience preferably in Manufacturing Excellent Proficiency in using all MS Office Package