Retail Store Operations Management

Full-Time | Remote | London Headquarters

Overview
Holosophy is on a mission to revolutionise wellness in London by creating a high-street space for biohacking novices and enthusiasts alike. Offering cutting-edge therapies, wearable technology, specialty consumable, and a community-focused event space, we aim to make biohacking wellness accessible to everyone.

As Retail Store Operations Management, you will play a critical role to ensure the seamless operation of our flagship London store:

• Managing a small onsite team, who will be operating 7 days per week, with early morning starts and later evening closers, and weekends
• Manage in-store Partnership’s inventory and relationships, ensuring exceptional quality and customer satisfaction at every touchpoint.  You will report into and collaboratively with an on-site General Manager and remotely with the Founder.

Where You’ll Spend Your Time

• Supplier & Inventory Management
  
  
  • Build and maintain strong, strategic relationships with Partners and suppliers, negotiating contracts, pricing, and terms to secure high-quality products and cost efficiencies.
  • Monitor inventory levels and implement forecasting strategies to ensure timely replenishment and prevent overstocking or shortages.
  • Evaluate supplier performance regularly and address any discrepancies or challenges proactively.
    
     
• Operational Excellence
  
  
  • Oversee operational workflows and ensure alignment with sales and service objectives in the London store.
  • Ensure all store equipment, including biohacking therapies, is maintained, operational, and meets safety standards.
  • Optimize inventory management systems and processes, leveraging technology and analytics to improve efficiency.
    
     
• Team Leadership & Collaboration
  
  
  • Coordinate remotely with the in-store team of part-time Store Associates, providing direction, support, and training on operational protocols and inventory procedures.
  • Act as the bridge between store operations and leadership, ensuring alignment on key priorities and initiatives.
    
     
• Budget & Financial Oversight
  
  
  • Develop and manage procurement budgets, identifying cost-saving opportunities without compromising quality.
  • Prepare reports on inventory trends, operational metrics, and financial performance to guide decision-making.
    
     
• Market Research & Innovation
  
  
  • Stay ahead of industry trends, identifying new suppliers, products, or technologies to maintain a competitive edge.
  • Explore opportunities to innovate and optimise operational workflows and inventory processes.

What We’re Looking For

• Proven Expertise: Extensive experience in retail operations, procurement, supply chain, or inventory management.
• Operational Acumen: A track record of improving operational efficiency and driving cost-effective solutions.
• Tech-Savvy: Proficiency in inventory management software and tools, with a willingness to embrace emerging technologies.
• Leadership Skills: Strong ability to coordinate and align remote and in-store teams to achieve operational goals.
• Analytical Mindset: Comfortable with data analysis to make informed decisions and solve complex problems.
• Excellent Communication: Clear and effective communication skills, capable of collaborating across functions and geographies.
• Results-Oriented: A focus on driving measurable outcomes and delivering high-impact results.

What You’ll Find At Holosophy

• Dynamic Innovation: Be part of a mission-driven company at the cutting edge of wellness and biohacking technology.
• Flexibility: Fully remote working, enabling you to deliver your best work from anywhere.
• Growth Opportunities: Shape the future of a high-growth startup redefining the wellness retail landscape.
• Collaborative Culture: Join a team that values diverse perspectives, creativity, and continuous improvement.

Benefits:

• Competitive salary: EGP 25,155
• Monthly bonus potential of up to EGP 10,000
• Fully remote work opportunity
• Comprehensive social and medical insurance coverage
• 21 days of annual leave