El Ezaby Pharmacy is Egypt’s leading health and personal care product provider, with a rich history dating back to 1975. The company has grown into a major player in the country's healthcare sector, driven by a commitment to excellence and innovation. El Ezaby Pharmacies offers a wide range of services, including home delivery, patient consultation, and support, to cater to the needs of the Egyptian community.
El Ezaby Pharmacy is seeking to hire E-Commerce Manager with the following requirements:
Responsibilities:
· Develop and execute a comprehensive e-commerce strategy aligned with El Ezaby’s business objectives and growth goals.
· Define annual and quarterly sales and revenue targets for the e-commerce platform and ensure their achievement.
· Monitor market trends, competitor activities, and customer needs to identify new growth opportunities for the online business.
· Oversee the performance and functionality of the current sales application to ensure a user-friendly experience, high reliability, and seamless transactions.
· Collaborate with IT and external development teams to implement upgrades, resolve technical issues, and optimize app performance.
· Drive improvements in user interface (UI) and user experience (UX) to maximize customer engagement and conversion rates.
· Work closely with the digital marketing team to develop and execute campaigns that drive traffic, increase online sales, and improve customer retention.
· Analyze customer behavior and purchase patterns to implement data-driven improvements to marketing strategies.
· Manage the end-to-end e-commerce operations, including order fulfillment, logistics, payment processing, and returns management.
· Collaborate with the supply chain and warehouse teams to ensure inventory availability and timely delivery.
· Develop and monitor key performance indicators (KPIs) to ensure superior customer experience and operational efficiency.
Qualifications:
· Bachelor’s degree in Business Administration, Marketing, E-Commerce, or related fields
· Master’s degree is a plus.
· 5+ years of experience in e-commerce management or digital marketing, preferably in retail, FMCG, or pharmacy industries.
· Strong knowledge of e-commerce platforms, digital marketing tools, and analytics (e.g., Google Analytics, SEMrush).
· Proficiency in UI/UX best practices and website/app performance optimization.
· Excellent leadership, communication, and project management skills.
· Analytical mindset with the ability to interpret data and make data-driven decisions.
· Familiarity with omnichannel retail strategies is an advantage.
Location: HQ-Nasr City
Kindly send your updated resume to [اضغط هنا لمشاهدة البريد اﻹلكتروني]
Please mention the Title in the subject.