Company Description

Telecommunicate is a leading Business Process Outsourcing (BPO) company located in Cairo, dedicated to providing world-class customer experience solutions. With expertise in customer experience management, back-office services, professional services, and digital transformation, we empower businesses across the MENA region and Europe to exceed their customer satisfaction goals. Partnering with Telecommunicate guarantees an elevated customer experience through our unwavering commitment to excellence.

Key Responsibilities:

• Develop and manage monthly social media content calendars aligned with the company’s goals and branding.
• Generate creative ideas for social media campaigns, ensuring they resonate with the target audience.
• Write, edit, and proofread engaging and compelling content for social media posts.
• Schedule and publish posts across various social media platforms, ensuring consistent timing and quality.
• Monitor social media trends, tools, and applications to optimize content performance.
• Collaborate with the graphic designer to ensure all content aligns with visual brand identity.
• Analyze social media metrics to assess the effectiveness of campaigns and suggest improvements.

Qualifications and Skills:

• Bachelor’s degree in Marketing, Communications, or a related field.
• Proven experience in social media management, with a strong portfolio of successful campaigns.
• Minimum of 3 years of professional experience in content writing.
• Excellent writing, editing, and storytelling skills.
• Proficiency in social media tools and analytics platforms.
• Creativity, attention to detail, and the ability to generate innovative ideas.
• Strong organizational skills and the ability to meet deadlines.