- Receive customers and offer assistance inside the branch, maintaining a sophisticated and respectful manner.
- Identify customer needs and help find clothing supplies that suit their preferences.
- Create complete looks that match the customer's style.
- Provide personalized design advice to customers.
- Assist and make recommendations on the selection of shoes and accessories that complement customer clothing.
- Introduce customers to current fashion trends and updates.
- Explain and provide details about products, including fabric types, care instructions, prices, and discounts.
- Suggest alternative clothes and colors to create a unique and customized look.
- Ensure the right products are displayed and stock is replenished as needed.
- Remember customers' names, sizes, and preferences, maintaining strong relationships with frequent shoppers.
- Stay updated on fashion trends in clothes, shoes, and accessories.
- Have a good knowledge of product distribution and clothing arrangement within the branch.
- Work cooperatively with colleagues and managers, implementing instructions from the branch manager and deputy as needed.
- Communicate effectively with customers to understand and address their needs.
- Achieve individual and team goals that align with the company's objectives.
- Ability to work during peak seasons and under work pressure.
- Persuade and negotiate with customers to enhance sales.
- Master diplomacy when resolving customer problems and concerns.
- Build strong relationships with customers to support business interests.
- Show patience and emotional resilience when responding to customer inquiries.
- Take initiative in explaining promotions and encouraging customers to make purchases.
- Organize the branch store, arrange sizes, and review stock deficiencies on a daily basis.
- Ensure the branch maintains a clean and organized appearance at all times.
- Collaborate and coordinate with colleagues as needed to meet work requirements.
- Refrain from discussing personal matters with colleagues in front of customers.
- Perform any other tasks assigned by the branch manager to support the business's needs.
Intermediate or higher qualification in marketing, commerce, or a related field.Preferably completed training courses in communication skills and the art of marketing.At least one year of relevant experience in the field.Preferably familiar with basic computer skills, especially with programs like Word and Excel.Acceptable knowledge of English, both written and spoken.